| Q&A QUESTION: What if a volume licensing customer purchases new machines that do not have an operating system pre-installed?
ANSWER: It is important to note that all new machines should come with a bootable operating system pre-installed (i.e., MS-DOS with Windows 3.11, OS/2, etc.). For example, a customer who has an OEM version of MS-DOS 6.22 and Windows 3.11 pre-installed on a new machine is eligible to acquire a Windows 98 Version Upgrade
or enroll in Windows Upgrade Advantage or he/she may acquire a Windows 2000 Pro Competitive Upgrade. The Select 5.0, Select 4.0, Select 3.0 and Open License programs only offer upgrade licenses, so the customer cannot acquire a "naked" PC and install a full operating system license under any Microsoft volume licensing
program.
QUESTION: A customer had an older machine that came pre-installed with MS-DOS and Windows 3.1 and the customer then acquired a Windows 98 upgrade license via the Select or Open License program. If the customer decided to donate the machine to a
charity, could they remove Windows 98 from that machine and then transfer the Windows 98 upgrade license to a different machine within their organization?
ANSWER: No. Under Select 5.0, Select 4.0, Select 3.0, and Open License, operating system licenses are tied to the machine on which they are first installed. If a customer acquires a Windows 98 upgrade license via Select or Open and then installs
Windows 98 on a given machine, the license is then tied to that machine and may not be transferred to another machine, regardless of whether or not the Windows 98 software is removed from the original machine.
QUESTION: A Select customer is replacing an older PC and wants to order the replacement PC without an operating system license and acquire their initial full license through their Select agreement. Can they do this?
ANSWER: No. A customer cannot acquire an initial or "full" license through their Select agreement or through any other Microsoft Volume Licensing Program. The customer must first acquire a Windows 95/98, Windows NT Workstation or Windows 2000
Pro license from OEM or from full packaged product. |